05/03/2025
Digital financial services: expanding access for women
The rise of mobile banking and digital payments has played a crucial role in closing the financial gender gap. In 2024, online banking penetration reached 71.13% among women, compared to 73.76% among men – a gap of just 2.63 percentage points, showing steady progress in digital financial inclusion. Mobile wallets and e-banking platforms allow women to manage their finances without needing access to a traditional bank branch, which is especially beneficial in regions where mobility and documentation barriers persist.
In South Africa, digital payments are widely adopted, with 70.2% of women and 70.8% of men making digital transactions in 2024, highlighting near-equal participation in digital finance. However, in Nigeria, mobile money adoption remains significantly lower. As of 2021, only 7% of women owned a mobile money account, reflecting ongoing challenges in financial inclusion. A 2024 report on women’s trust in mobile money services in Nigeria and Senegal found that a lack of trust in mobile money providers and agents is a key barrier preventing many women from adopting these financial tools.
Beyond banking, alternative lending models like microloans and peer-to-peer financing are empowering women to pursue entrepreneurship. However, a significant gender financing gap still exists, with male founders raising more capital than their female counterparts through both debt and equity financing. This financial disparity limits women’s ability to launch and scale businesses, making digital lending and crowdfunding platforms essential in bridging the gap.
Financial disparities significantly hinder women’s entrepreneurial potential in Africa, particularly in accessing necessary funding to start and grow businesses. In Nigeria, for instance, women manage over 23 million microbusinesses, yet only 10% have access to formal financial loans, as reported by PwC.