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Uthrive & Employee Wellbeing

As we deeply care about our physical, mental and emotional health we are constantly widening our safety net of support programs, community-building, and numerous other initiatives.

Building a healthy & thriving community at PayU

At PayU we see Employee Wellbeing as a holistic approach: we spend a lot of energy cultivating, designing, building, and evaluating our initiatives and are very proud of them.

As we care deeply about the wellbeing of our employees, including those who work remotely or outside traditional office hours, we take a closer look into adressing their needs the best way possible. To achieve this, we established Uthrive. A holistic wellbeing programm with various initiatives driven by our Uthrive team. Consisting of ten dedicated members from across our organization, the Uthrive team provides PayUneers with consistent support around physical and mental wellbeing. Learn more about Uthrive below.

Uthrive – our wellbeing initiative

Uthrive is an initiative that aims to build a culture of physical, mental and emotional well-being for every PayUneer.

The Wellbeing Survey

Deep listening is at the core of our values. To build solid initiatives with campaigns that really make a difference, we listen before we act. The Wellness Survey provides us with insights on the needs of our PayUneers.

Initiatives improving work-life balance

For managers and team members alike, we have curated 4 courses from Harvard with information on boosting employee well-being, empowering employees, good (remote) manager practices and communicating with empathy. Further, the Uthrive team shares practical tips for well-being on a bi-weekly basis.
Initiatives supporting PayUneers through the pandemic

To stay physically & mentally fit while working from home, we hold our Wellness Wednesday group sessions on zoom with PayUneers from across the world. Additionally we consistently organize motivational sessions and webinars on topics such as “The Power of Presence” or “Finding Peace”.

Initiatives supporting social connections

Know Your Peers is our casual networking event to where PayUneers from across the world meet online to share whats on their minds. Humans of PayU is our storytelling initiave empowering PayUneers to shre their authentic selves

The Uthrive Team

A team of ten dedicated members from all across our business is the driving force behind all Uthrive initiative campaigns.

While the personal health and wellness lies within one’s own responsibility, we at PayU want to support our PayUneers in the best way we can.

Wellbeing tips by our Uthrive team – for U to Thrive

Stay resfreshed

By November last year, at the end of every work day I just wanted to eat and go to sleep. I didn’t have the mental bandwidth to interact with my family or have any down time of my own. I introduced the simple practice of walking every hour and drinking water. These small breaks through the day help me stay focused while I am at my desk & in meetings and also allows me to enjoy my personal time at the end of the day to relax and wind down. This did change my engagement and productivity levels too. So no matter how hectic things get (which they do), I recommend this to everyone.

Crystal Sheila, HR Senior Executive

Post-work ritual

By October last year, I was adapting continuously to the remote way of working. I didn’t notice when the workday starts and ends, and this impacted my level of energy. At that point, I chose to make some conscious changes in the way I manage my activity. What really helped was focusing on good rest and clear boundaries between work and personal life. It’s not easy to develop these boundaries, but you can try to create a post-work ritual, that in my case includes turning off technology, listening to mood-boosting music and painting.

Ludmila Cazacu, HRBP

Make your free time a me-time

I have heard from my clients and peers that receiving emails after working hours triggers anxiety in some people. Since we’re a global company and can’t control when we receive or send emails, I recommed turning off your notifications after working hours and respond the following day.

Amber Köhler, Head of HR

A rested mind is a happy mind

Stop working at the right moment can be difficult, but I found it very beneficial. With so much things going on, we need our mind to perform at the highest level. Therefore when I feel burnout, my focus is low, I’ve learned it is better to finish the task later. For me fresh and rested mind means a boost of energy, creativity and buffer against stress.

Katarzyna Dukarska, Internal Communication Manager

Employee Assistance Program

The Employee Assistance Programme is provided by GuidanceResources and offers counselling, legal and financial consultation.

Why EAP?

There are many reasons PayUneers might choose to use these services for. For example when they:
– Are feeling overwhelmed by the demands of balancing work and family
– Are experiencing stress, anxiety or depression
– Are dealing with grief and loss
– Need assistance with child or elder care concerns
– Have legal or financial questions
– Have concerns about substance abuse for yourself or a dependent
What services are provided?

The services provided by EAP are threefold:
1) Confidential Emotional Support: The EAP provides free short-term counselling with local experts who can help with emotional concerns, including: anxiety, depression, stress, grief, loss, life adjustments, relationship and partner conflicts.
2) Legal: A local legal expert is available for a free half-hour consultation per issue per year to discuss any personal legal issues, such as: divorce, contracts, estate planning, will and trusts.
3) Financial: Local financial experts can assist with a wide range of issues. They offer a free half-hour consultation per issue per year for: retirement planning, taxes, relocation, mortgages, insurance, budgeting, debt, bankruptcy and more.
How can PayUneers use EAP?

Besides a toll-free helpline, PayUneers can access GuidanceResources services anytime, anywhere from a computer, tablet or smartphone. The award-winning portal, GuidanceResources® Online, is the go-to site for expert information and tools on the issues that matter most: relationships, work, school, parenting, wellness, legal, financial, free time and much more.